- Campaign Management Tools
- Ability to assign volunteers based on unique skill sets and campaign needs.
- Real time production tracking
- Ability to link systems with direct mail and fulfillment
- Ability to produce walk lists based on phone results
- Security
- User name and password access controlled by campaign
- SSL Encryption
- Optional dedicated servers
- All calls placed domestically - No overseas centers
- Quality Control
- Robust Reporting
- All channels integrated into a common reporting tool.
- Easy reporting wizards for common reports
- Reporting templates and customized reports available
- Database Management
- Cleanse and integrate disparate file formats
- Phone append
- Integration with fulfillment and mail house operations
- Professional Call Center Backup
- Professional U.S. based call center support available to provide a backstop and means to meet your goals
- I.T. Support System
- Full website support
- Database
- Reporting
- Scripting
- Telephony
- Help Desk